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TERMS & CONDITIONS

Customer Care Policy

 

Welcome to MarketPlace4you, your trusted destination for a diverse range of products, including home essentials, fashion, electronics, gifts, and much more. Based in the vibrant city of Milton Keynes, UK, our mission is to provide an exceptional shopping experience for our valued customers.

 

We are committed to ensuring that your journey with us is smooth, enjoyable, and hassle-free. Below, you will find details of our Customer Care policy and how you can reach us for assistance.

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Our Commitment to You​

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At MarketPlace4you, we strive to deliver:

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  • Quality Products: Each item in our store is carefully selected to meet high-quality standards.

  • Competitive Pricing: We work hard to offer fair and affordable prices across all product categories.

  • Excellent Service: Our friendly and professional team is here to assist you at every step.

  • Secure Shopping: Our website and payment systems are designed with your safety in mind.

 

Contact Us​

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Have a question, or concern, or need assistance? Our Customer Care team is here to help. Here are the ways you can reach us:

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  • Email: Send us your queries at support@marketplace4you.co.uk. We aim to respond to all emails within 24-48 hours.

  • Phone: Call us at +44 7931551840. Our lines are open Monday to Friday, from 9:00 AM to 6:00 PM.

  • Live Chat: Visit our website and click on the live chat icon for instant support during business hours.

  • Postal Address: MarketPlace4you, 123 High Street, Milton Keynes, MK1 2AA, United Kingdom.

 

Returns and Refunds​

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We want you to be completely satisfied with your purchase. If you’re not, we’ve made the return process as straightforward as possible:

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  • You can return unused and undamaged items within 30 days of purchase.

  • Please retain your receipt or proof of purchase.

  • For detailed instructions on initiating a return, visit our Returns Policy page or contact our Customer Care team.

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Refunds will be processed within 7 business days of receiving the returned item(s). The refund will be issued using the same payment method you used for the purchase.

 

Shipping and Delivery​

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We offer reliable and prompt shipping options to ensure your products arrive on time. For details on shipping rates and delivery times, please visit our Shipping Information page. If you encounter any issues with your delivery, our Customer Care team is ready to assist.

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Feedback and Suggestions​

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Your feedback is invaluable to us. Whether it’s a suggestion for improvement, a question, or a compliment, we’d love to hear from you. Feel free to email us or fill out the feedback form on our website.​

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Stay Connected​

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Stay updated with our latest products, offers, and news by signing up for our newsletter and following us on social media:

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Thank you for choosing MarketPlace4you. Your trust and satisfaction are our top priorities. We look forward to serving you!

​WHOLESALE INQUIRIES

MarketPlace4you is proud to partner with businesses looking for quality products at competitive wholesale prices. Whether you own a retail store, an online shop, or need bulk orders for corporate events, we are here to help. Here’s how you can get started:

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  • Email Us: Contact our wholesale team at wholesale@marketplace4you.co.uk with your business details, including the nature of your inquiry and the products you’re interested in.

  • Call Us: Speak directly to our wholesale team by calling +44 1234 567891. Our lines are open Monday to Friday, from 9:00 AM to 6:00 PM.

  • Bulk Discounts: Enjoy exclusive discounts and benefits for bulk orders tailored to meet your business needs.

 

We look forward to collaborating with you and helping your business grow with our exceptional products and services.

​PRIVACY & SAFETY​

At MarketPlace4you, your privacy and safety are our top priorities. We are committed to protecting your personal information and ensuring a secure shopping experience. Here’s how we handle your data:

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  • Data Collection: We collect only the information necessary to process your orders, such as your name, email address, phone number, and shipping details. Additional data may be collected to improve our services, with your consent.

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  • Payment Security: All payments are processed through secure, third-party banking systems. These systems use advanced encryption technology to safeguard your financial information. We do not store your payment details on our servers.

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  • Data Use: Your data is used solely for order processing, customer support, and improving your shopping experience. We may contact you via email or phone to confirm your order or address any queries.

  • Communication: After your purchase is completed, you may receive a confirmation email and follow-up communications about your order. We may also send updates about new products, offers, or services if you opt-in to our mailing list.

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  • Data Protection: We implement robust security measures to protect your information from unauthorized access, alteration, or disclosure. Our website is equipped with SSL (Secure Socket Layer) technology for encrypted communication.

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  • Third Parties: We do not sell or share your personal information with third parties for marketing purposes. However, trusted third-party services may be used for logistics, payment processing, and analytics, strictly for fulfilling your orders.

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For more details, please read our full Privacy Policy available on our website. If you have any questions or concerns about your data, feel free to contact us at Support@marketplace4you.co.uk.

PAYMENT METHODS​

accept

​Credit / Debit Cards

accept

​​Crypto

accept

​PAYPAL

accept

​Offline Payments

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